Privacy Policy

This Privacy Policy is provided pursuant to Article 13 of European Regulation No 679/2016 and applies exclusively to all Data collected through the website www.trulliedimore.com. This Privacy Policy, together with the Cookie Policy, sets out the basis on which the User’s personal data will be processed.

Data controller

The Data Controller is:
Trulli & Dimore Property Management srls

  • 12 Via Muzio Sforza
  • 70043 Monopoli (BA)
  • VAT No. 08523450727

METHODS OF PROCESSING PERSONAL DATA
Personal Data provided or collected will be subject to Processing based on the principles of fairness, lawfulness, transparency and confidentiality in accordance with current legislation.

The Data Controller processes Users' Personal Data by adopting appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of the Personal Data.

The Processing is carried out using IT and/or telematics tools, with organisational methods and logic strictly related to the purposes indicated. Among the personal data collected by this website are: Cookies, Usage Data, Email and Name. Personal data may be provided voluntarily by the user, or collected automatically when using this website.

  1. Communication and dissemination of data

In addition to the Data Controller, in some cases, the Data may be accessed by:

  1. a) categories of specifically trained persons involved in the organisation of the Website (administrative, sales, marketing and legal personnel, system administrators);
  2. b) external parties (such as third-party technical service providers, hosting providers, IT companies, communication agencies) also appointed as Data Processors by the Data Controller pursuant to Article 28 of the GDPR. The updated list of Processors, if appointed, may always be requested from the Data Controller;
  3. c) public or private bodies who may access the Data in compliance with legal obligations;
  4. d) parties who carry out tasks that are accessory and instrumental to the Data Controller's activity;
  5. e) Website Users who can view certain Data on the public profile of other Users in the closed group of the website.
  6. Data provided voluntarily by the User

The optional, explicit and voluntary sending of emails, including via the Contact Form or the addresses indicated on this website, entails the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as any other personal data included in the email. User consent for the provision of data is required in order to be included in the Data Controller's database and for the purpose of establishing and properly carrying out what is offered by the same to its users, as well as to third parties for the fulfilment of the specific activity requested. Failure to provide such data therefore prevents registration in the Data Controller's database, the finalisation of any contracts, as well as the execution of the same and any other potential activity. Consequently, the failure by the User to provide certain personal data could prevent this website from providing its services.

  1. Place of treatment

The data is collected at the data controller's operational headquarters. For further information, the Data Controller may be contacted.

  1. Processing times

As expressly provided for by Article 5(1)(e) of the GDPR, the Data are kept for the time necessary for the Processing thereof in relation to the performance of the service requested by the User, or required by the Purposes described in this document and in particular:

Data collected for contractual obligations will be kept for the time necessary to fulfil the aforementioned purposes and in accordance with the law;

Data collected for tax/administrative or contractual obligations will be kept for the time necessary to fulfil the aforementioned purposes and in accordance with the law;

Data collected for purposes related to the legitimate interest of the Data Controller shall be retained until such interest is satisfied; The User may obtain further information regarding the legitimate interest pursued by the Data Controller by contacting the Data Controller.

Data collected based on User Consent may be retained until such Consent is revoked; Data may be retained by the Data Controller for a longer period in compliance with legal obligations or by order of an authority.

Upon expiry of the retention period, the Personal Data will be deleted and, therefore, the rights of access, erasure, rectification and data portability can no longer be exercised.

  1. Purpose of the Processing of collected data

User data is collected to allow the website to provide its services, as well as for the following purposes: contacting the User, Address management and sending email messages, interaction with external platforms and analytics.

In particular:

  1. a) to comply with any type of obligation contemplated and provided for by current laws, regulations, related standards and commercial practices, in particular in tax matters. This processing is mandatory to comply with a legal obligation to which the Data Controller is subject;
  2. b) to follow up on specific requests made to the Data Controller by the User via the Website and its communication tools (Contact Form, information request forms and the like). This processing is optional and based on the User's consent; however, failure to provide one or more Data items will make it impossible to provide the service offered by the Data Controller and to make use of the services offered by the Data Controller;
  3. c) for other purposes auxiliary or connected to those indicated above and in any case falling within the scope of the activities of the Website;
  4. d) to carry out statistical analyses on aggregated and anonymous data to analyse User behaviours in order to improve the products and services provided by the Data Controller as well as meet the User's own expectations;
  5. e) for profiling activities for marketing purposes. This Processing is based on the freely given consent of the User.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Biscuit
This website uses cookies. Cookies are small text files that can be used by websites to make the user experience more efficient and to personalise content and adverts, provide social media features and analyse traffic. Furthermore, information on how the user uses the site is provided to the Data Controller's partners who deal with web data analysis, advertising and social media, who may combine it with other information that the user has provided to them or that they have collected based on the use of their services. For more information, please consult the Cookie Policy at the following link (https://www.trulliedimore.com/cookie-policy/) .  

How personal data is processed. Details.
The data are collected through the use of the following services:

  1. Address book management and email sending
    These services make it possible to manage a database of email contacts, telephone numbers or contacts of any other kind, used to communicate with the User.
    These services may also make it possible to collect Data concerning the date and time the messages are viewed by the User, as well as the User's interaction with them, such as information on clicks on links included in the messages.

 

Security measures adopted
This website, to make the moment when Personal Data is entered secure, has an SSL certificate and uses the HTTPS protocol. With the use of this protocol, transactions and data that are transmitted on the websites take place with maximum security and the content of the communication is not read or manipulated in any way by third parties.

Statistics
Statistics services allow the Data Controller exclusively to monitor and analyse traffic data and are used to keep track of the User's behaviour. In particular, the following services are used:

  1. Google Analytics (Google Ireland Limited)
    Google Analytics is an analytics service provided by Google Ireland Limited. Google uses the Personal Data collected to track and examine the use of this Website, compile reports and share them with other services developed by Google.

Google may use Personal Data to contextualise and personalise adverts on its advertising network. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. IP anonymisation is active on this website. The IP address transmitted by your browser for purposes connected to Google Analytics will not be merged with other data already held by Google.

At the following link https://tools.google.com/dlpage/gaoptout?hl=it  The Google Analytics opt-out browser add-on is made available by Google.

Personal Data collected: Cookies and Usage Data. Place of processing: United States. https://policies.google.com/privacy?hl=it .

  1. Facebook Pixel conversion tracking (Facebook Ireland Ltd.)
    Facebook conversion tracking (Facebook pixel) is a statistics service provided by Facebook. The Facebook pixel tracks conversions that can be attributed to Facebook adverts. Personal Data collected: Cookies; Usage data. Place of processing: Germany- https://www.facebook.com/about/privacy/

Remarketing and retargeting
These services allow this Website to communicate, optimise and serve advertisements based on the User's past use of this Website. This activity is carried out by tracking Usage Data and using Cookies. This Website uses the following services:

  1. Facebook Remarketing (Facebook Ireland Ltd)
    Facebook Remarketing is a remarketing and behavioural targeting service provided by Facebook, which connects the activity of this Website with the Facebook advertising network. This Website uses the Facebook Pixel tool in order to measure conversions. Thanks to the Facebook Pixel, it is possible to understand the actions that people perform on the Website.

The data collected can be used for:

  • ensure that ads are shown to the right people;
  • create audience groups to target with ads;
  • make use of the platform's additional advertising tools where you are advertising

The information collected is anonymous to the operators of this Site and cannot be used to identify an individual user. However, the information is saved and analysed by Facebook, which could link the action to an individual profile and use this information for Facebook's internal advertising purposes, as outlined in Facebook's privacy policy. This will allow Facebook to show adverts both on Facebook and on third-party sites. The Site Owner has no control over how this data is used. For further information on how users can protect their privacy, please refer to the Facebook Privacy Policy https://www.facebook.com/about/privacy/

  1. Google Ads
    Google Ads is a service provided by Google Ireland Limited that connects this Website with Google's advertising network. This Website makes use of Google Analytics Remarketing features combined with Google Ads“ cross-device adaptability features. This feature makes it possible to link target groups for promotional campaigns created by the Google Analytics Marketing feature with the cross-device adaptability of Google Ads. This allows advertisements to be shown based on the user's personal interests, identified through an analysis of the user's behaviour on the web, whether on a mobile device or other devices. It is possible to permanently disable targeting and remarketing functions by disabling the ”personalised advertising" feature in your Google account. To do so, simply follow this link: https://www.google.com/settings/ads/onweb/ Personal Data collected: Cookies and Usage Data. Place of processing: USA
  1. LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company)
    This website uses a script called the “LinkedIn Insight Tag”. The LinkedIn Insight Tag adds a cookie to Users“ browsers every time they visit this website. Thanks to this tool, the Data Controller can record when a LinkedIn member performs a specific action on the website (such as booking a service or leaving their email address). This tool is used to collect statistical data that makes it possible to measure the effectiveness of paid advertising. Thanks to the LinkedIn Insight Tag, it is possible to understand the actions that people perform on the website. The data collected is used to: ensure that adverts are shown to the right people; create target audience groups for adverts; take advantage of the platform's additional advertising tools where advertising is carried out. This website uses the LinkedIn Insight Tag to carry out ”remarketing“ and ”retargeting" activities; thanks to these activities, the cookies left by the User on the website are used, without however identifying them. Personal Data collected: Cookies and Usage Data. Place of Processing: / (currently being activated)

Social media interaction

These services allow interaction with social networks or other external platforms directly from the pages of this website.

The interactions and information acquired by this Website are in any case subject to the User's privacy settings for each social network. In the event that a social network interaction service is installed, it is possible that, even if Users do not use the service, it may collect traffic data relating to the pages where it is installed.

  1. Facebook (Facebook Ireland Ltd.)
    Facebook buttons are interaction services with the Facebook social network, provided by Facebook Ireland Ltd. Personal Data collected: Cookies and Usage Data. Place of processing: Germany – https://www.facebook.com/privacy/explanation
  2. Instagram (Facebook Ireland Ltd.)

The Instagram buttons are interaction services with the Instagram social network, provided by Facebook. Personal Data collected: Cookies and Usage Data. Place of processing: / – https://help.instagram.com/519522125107875

  1. LinkedIn (LinkedIn Ireland Unlimited Company)

LinkedIn buttons are services for interaction with the LinkedIn social network, provided by LinkedIn Corporation. Personal Data collected: Cookies and Usage Data. Place of processing: / https://it.linkedin.com/legal/privacy-policy?_l=it_IT

Content on external platforms

These services allow content hosted on external platforms to be viewed directly from the pages of this Website and to interact with them. If a service of this type is installed, it is possible that, even if Users do not use the service, it may collect traffic data relating to the pages in which it is installed.

  1. YouTube Video Widget

YouTube is a video content viewing service managed by Google Inc., which allows this site to integrate such content within its pages. Personal Data collected: Cookies. Place of processing: USA https://policies.google.com/privacy?hl=it-IT

FURTHER INFORMATION ON PROCESSING

 

Nature of the data processed and consequences of a refusal

The provision of browsing data by Users, for the purposes stated above, depends on the level of privacy that the User has enabled or disabled via their browser. In some cases, disabling them may affect browsing on this website. For certain modules of this website, the provision of browsing data and/or the use of technical cookies is mandatory for the proper functioning of the site itself. The provision of certain personal data is in any case necessary for the very structure of the website and its procedures. Any request for other optional Data will instead be preceded by a specific approval checkbox. The provision of all other Data is optional, in accordance with the type of information that the user wishes to provide to the Website.

Exercise of data subject rights

 

The data subject has the right to exercise the rights provided for in Articles 7 and 15-22 of European Regulation 679/2016. In particular, they have the right to withdraw their consent at any time and, upon simple request to the Data Controller, may request access to Personal Data, receive the personal data provided to the Controller and, where possible, transmit them to another data controller without hindrance (so-called portability), obtain the updating, restriction of processing, rectification of data and erasure of data processed in breach of current legislation. They have the right, on legitimate grounds, to object to the processing of personal data concerning them and to processing for the purpose of sending advertising material, direct sales and for carrying out market research. They also have the right to lodge a complaint with the Data Protection Authority (Garante per la protezione dei dati personali) as the supervisory authority for the protection of personal data. The data subject may exercise their rights by contacting the Controller by email at: info@trulliedimore.com. .

Changes to this Privacy Policy
The Data Controller reserves the right to make changes to this Privacy Policy at any time by giving notice to Users on this page. Therefore, please check this page often, taking as a reference the date of last modification indicated at the bottom. In the event of non-acceptance of the changes made to this Privacy Policy, the User must cease using this Website and may request the Data Controller to remove their Personal Data. Unless otherwise specified, the previous Privacy Policy will continue to apply to Personal Data collected until that time. The Controller is not responsible for the updating of all links viewable in this Privacy Policy, therefore whenever a link is not working and/or updated, Users acknowledge and accept that they must always refer to the document and/or section of the websites referenced by such a link.